Standard Operating Procedures

Configure Phase Priority

 

PURPOSE:

 

The Priority Setup Screen now enables users to assign color schemes to priorities and pass that to FiRE O&M to display priorities in pre-established colors.

The priority may be automatically populated on the phase based on the priority associated with the problem code assigned to the customer request and/or work order. Additionally, these dates can be updated automatically if the phase dependencies feature is deployed.

 

Priority #	Description	Color
1	Emergency	Red
2	Urgent	Orange
3	Moderate	Blue
4	Routine	Green
5	Scheuduled	Gray

 

PROCEDURE:

1. Navigate to the Work Management module on the main menu.
2. Navigate to the Work Management screen and click the link to Priority.
3. Click New to configure Priority.
4. Enter Priority number and description. Set color and active to Yes.
5. Click Save to save Priorities.

 

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ROLES USED:

 

System Administrator:

System Administrator is responsible for configuring and updating Phase Priorities in AiM.

 

Return to Work Management Module SOP